Guaranteed For Life

Register Your Product Guarantee

We've tested and perfected our fabric technologies all over for our world travel and outdoor clothing and we know you rely on them every day.

We want you to be completely satisfied with everything you order from Craghoppers. That is why all our clothing is guaranteed for life. In the unlikely event of an item becoming faulty, please return it to us with proof of purchase.

Our dedicated Customer Service team will arrange for the item to be replaced for a like item .If you have an item and we do not have the same in stock we will replace with what we consider a like for like replacement from the current season.

We offer a one year guarantee on all Craghoppers footwear. Due to the nature of the footwear, they are not part of our Clothing Lifetime guarantee.

The guarantee does exclude damage that may have been caused by misuse, unusual wear and tear, accident or alteration.

Please Note: If item is under 12 months old you will need to return to the original retailer that you purchased the goods from however if over 12 months old you will need to supply a proof of purchase to us directly and we will resolve any problem for you.

Walking Poles: 2 years from date of purchase. You will require proof of purchase and assessment from the dedicated customer service team.