NOT A QUIBBLE IN SIGHT
At Craghoppers we offer a 100% guarantee. Simply, if you are in any way dissatisfied with the goods you have ordered for any reason, we will exchange them or give you a full refund, provided that you return them to us unused with original labels and packaging, including proof of purchase within 28 days.
Our returns address is:
Craghoppers C/O Port Logistics,
3711 142nd Avenue E,
Returns take up to 14 days to process.
RETURNING FAULTY ITEMS
If you experience a fault with one of our products please contact the Customer Services Team either by telephone or via e mail prior to returning the item. if you do not contact us directly we will be unable to refund any return costs for you.