You can view and track your order by logging into your account. We will also email you with your tracking link upon despatch. If you have not heard from us within 48 hours of placing your order, please contact us.

If your delivery has been attempted by one of our couriers, the parcel may have been left in a secure location around your property, or they may have taken the parcel back to the depot. In either of these cases a card will be left advising you that they have attempted delivery and what to do next.

Yes! We can deliver to PO Box addresses.

As we aim to despatch your parcel as quickly as possible we are unfortunately unable to cancel or amend your order once it has been placed. For more help on how to return an unwanted order, please see how to Arrange a Return or contact us.

If you have any problem with a delivery or require the tracking information, please contact us.

If there are any items missing from your parcel and you have not received an email to inform you of a stock cancellation, please contact us.

Delivery is Monday - Saturday (excl. bank holidays)

We can deliver to PO Boxes.

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As we aim to despatch your parcel as quickly as possible we are unfortunately unable to cancel or amend your order once it has been placed.

For more help on how to return an unwanted order, please see how to Arrange a Return or contact us.

You can view and track your order by logging in your account. We will also email you with your tracking link upon despatch.

During busy periods certain items might sell out before our systems have caught up. If this has happened, we will notify you of any cancellations within 3 working days of placing your order.

For orders paid for with a credit/debit card, your card will not be charged for the cancelled item and any pending funds released within 10 working days.

If paying by PayPal, a refund will be processed for the cancelled item within 48 hours.